Clearly this is bad for our business but the greatest concern is that it is unpopular with our journalist community. Journalists and bloggers take confidence in the knowledge that their enquiries are going to our established customer base of PR professionals with which we have a close relationship and are not being redistributed beyond this group.
We've asked the individual behind this venture to stop republishing ResponseSource enquiries and it appears this request has been heeded.
I have to say in 15 years of DWPub I have never been put in such a position and it's really not in my company's culture to be confrontational or litigious. This is why I have not identified the individual or the company here.
I'd like to take this opportunity to confirm a couple of things with our community of journalists, bloggers and PR professionals.
We do not have any relationships with third party organisations for the republication of ResponseSource Enquiry Service content
ResponseSource Enquiry Service subscriptions are for the purposes of conducting PR campaigns and persistent forwarding or republication of requests is excluded in our Ts & Cs
The ResponseSource Enquiry Service has been extraordinarily successful and continues to grow. It takes significant resources to manage the service and I'm very proud of the hard work my team put into ensuring it works for both journalist and PR users. Ensuring subscriptions are not abused is part of this work. The ResponseSource Enquiry Service is quite open and we really don't want to lock it down and make life harder for everyone.